Return Policy Page

If you find a damaged, defective or incorrect product, please return it to khatapencil.com We will arrange for three replacements. Or money will be refunded. However, some conditions apply.

Such as:

·        Check the order in front of the delivery person.

·        Inform our "Customer Service" as soon as possible if any errors are found with pictures.

·        Used or modified products will not be considered for exchange or return.

·        Of course, three full products must be returned to the delivery person. Otherwise the shipping cost will have to be borne by the customer.

For more help: +8801906292070